Ep 7. Family Dollar

In the fifth season of Undercover Boss, the seventh episode, Family Dollar makes its debut. In this episode, the CEO of Family Dollar, Howard Levine, disguises himself to go undercover in various stores across the United States.

Family Dollar is a national retail chain that offers a wide range of products at affordable prices. The CEO, Howard Levine, is known for his hands-on approach to management, and he believes that the employees are the backbone of the company. He is determined to gain a firsthand understanding of the challenges faced by the workers and to use this knowledge to improve the company.

The episode begins with Howard getting a makeover to disguise his appearance. He gets a new haircut, glasses, and prosthetics to make him look like an average Family Dollar employee. Howard is nervous but excited to start his undercover journey, and he hopes to learn a lot about the company and its employees.

Howard's first stop is a Family Dollar store in Memphis, Tennessee. He works as a cashier and stocking clerk, and he quickly learns that the work is physically demanding. The store manager, Tasha, shows Howard around and teaches him how to use the register. Howard is impressed by Tasha's leadership skills and her dedication to the company.

Next, Howard travels to Pittsburgh, Pennsylvania, where he works in the stockroom. He struggles to keep up with the fast-paced work environment, and he realizes how tough it can be for the employees. Howard also meets a worker named Lisa, who has been with the company for over 10 years. Lisa opens up to Howard about her struggles with her son, who is in and out of jail. Howard is moved by Lisa's story and offers her some support and advice.

In Louisville, Kentucky, Howard works alongside a store manager named Troy. Troy is passionate about his job and is committed to providing excellent customer service. Howard is impressed by Troy's dedication, and he learns a lot from him about how the company operates.

Howard's final stop is in Birmingham, Alabama. He works with a group of employees who are tasked with stocking the shelves and keeping the store clean. Howard is amazed by their work ethic and their positive attitudes. He learns that many of the workers have been with the company for years and that they are proud to be part of the Family Dollar team.

Throughout his journey, Howard learns a lot about the company and its employees. He sees firsthand the challenges faced by the workers and gains a new appreciation for their hard work and dedication. Howard also learns about the importance of communication and leadership in the workplace, and he takes this knowledge back to the company's headquarters.

In the end, Howard reveals his true identity to the employees and thanks them for their hard work and dedication. He offers them some insights into the company's future plans and how they can continue to improve. The employees are thrilled to meet the CEO and are grateful for the opportunity to share their experiences and concerns.

The episode ends with Howard reflecting on his experience. He is grateful for the opportunity to go undercover and learn more about the company. He is also committed to making changes that will benefit the employees and the company as a whole. Overall, this is an inspiring episode that showcases the hard work and dedication of the employees at Family Dollar.