Ep 5. Series 7, Episode 5

The Hotel Inspector is a British reality television series that follows professional hotelier Alex Polizzi as she visits struggling hotels across the UK, offering her expertise and guidance on how to turn their businesses around. In season 7, episode 5, titled "Series 7, Episode 5," Alex travels to Cornwall to visit Trevone Beach Hotel, a hotel that was once a thriving business but has since fallen into disrepair.

Upon her arrival at the hotel, Alex is immediately struck by the stunning location and potential of the property. However, as she begins to explore the hotel, she discovers a number of problems that have contributed to its decline. The rooms are outdated and shabby, the staff are not well-trained, and the food is subpar. Despite these challenges, Alex sees potential in the hotel and is determined to help the owners turn things around.

To start, Alex sits down with the owners, Mike and Carol, to discuss their goals for the hotel and what they hope to achieve. It becomes clear that Mike and Carol have different visions for the hotel's future, which has contributed to their lack of success. Alex urges them to come together and create a clear plan for the hotel's future.

Next, Alex turns her attention to the hotel's staff. She discovers that many of the employees are inexperienced and not properly trained. Alex brings in a team of experts to provide training sessions for the staff, teaching them how to properly clean and maintain the hotel as well as how to provide better customer service.

With the staff training underway, Alex turns her attention to the hotel's rooms. She enlists the help of a team of designers to give the rooms a much-needed makeover. The designers create a fresh and modern look that is sure to attract guests.

Finally, Alex turns her attention to the hotel's restaurant. She brings in a top chef to revamp the menu and teach the kitchen staff how to prepare high-quality dishes. The new menu features locally-sourced ingredients and a range of delicious options that are sure to impress guests.

As the episode comes to a close, Alex presents the new and improved Trevone Beach Hotel to Mike and Carol. They are thrilled with the changes and excited to see the hotel's future. With a fresh new look, better-trained staff, and delicious food options, Trevone Beach Hotel is ready to welcome guests back in and become a thriving business once again.

Overall, season 7, episode 5 of The Hotel Inspector is a compelling look at what it takes to turn a struggling hotel around. Alex Polizzi's expertise and guidance prove invaluable in helping Mike and Carol transform their business into a success. With stunning scenery, a dedicated team, and modern amenities, Trevone Beach Hotel is sure to attract visitors from all over the world.