Ep 3. Rutland Arms Hotel
- August 5, 2010
The Hotel Inspector Season 6 Episode 3: Rutland Arms Hotel
In this episode of The Hotel Inspector, presenter Alex Polizzi visits a hotel in Bakewell, Derbyshire, called the Rutland Arms. The hotel is in a prime location in the heart of the town and has a history that dates back centuries. The Georgian building has been extended over the years to accommodate more guests, but despite its grand exterior, the hotel is struggling. The owner, Antonia, has been running the hotel for six years, and despite her best efforts, she has been unable to turn a profit.
Alex arrives to find the hotel in need of some serious attention. The décor is tired, and the rooms are in need of refurbishment. The kitchen is also struggling, with Antonia admitting that the food is not up to scratch. The hotel is also understaffed, with Antonia running the place with just one member of staff. Alex sets about assessing the hotel's potential and identifying what changes need to be made.
Over the course of the episode, Alex works closely with Antonia to improve the hotel. The pair start by tackling the décor, with Alex suggesting that each room should be given its own unique look and feel. She also suggests that Antonia invests in some new furniture and bedding to freshen up the rooms. Alex also suggests that Antonia should work on improving the hotel's online presence, by creating a new website and making sure that the hotel is visible on booking websites.
Next, Alex turns her attention to the kitchen, where she identifies a number of issues that need to be addressed. She suggests that Antonia invest in some new equipment and that she should make use of Derbyshire's fantastic local produce. The two women work together to create a new menu, using fresh ingredients and local specialties.
Throughout the episode, Alex is keen to stress the importance of hiring more staff. She helps Antonia with the recruitment process, suggesting that she advertises for a receptionist and a housekeeper. Antonia is initially hesitant, worrying about the extra cost of hiring new staff, but Alex convinces her of the benefits of having a full team on board.
As the episode draws to a close, Alex checks in on the progress that has been made. The hotel has been completely transformed, with the new décor giving each room a unique and luxurious feel. The restaurant has also been updated, with the new menu receiving great feedback from customers. Antonia has also hired new staff, making the hotel run much smoother. Alex is impressed with the changes that have been made and is confident that the hotel will now thrive.
Overall, The Hotel Inspector, season 6 episode 3, is all about transforming a struggling hotel into a successful business. Antonia's willingness to take on board Alex's advice is essential in making this happen. With improved décor, a better website, a new menu, and more staff, the Rutland Arms is brought back to life, standing proud again as a beautiful Georgian building and landmark for Bakewell.
