Ep 2. Artist Residence
- July 29, 2010
- 45 min
The Hotel Inspector season 6 episode 2, titled "Artist Residence," follows the journey of expert hotelier Alex Polizzi as she visits a hotel in Brighton, England. The hotel, named Artist Residence, is a unique boutique hotel that features a range of art installations and quirky design elements. However, despite its creative flair, the hotel has been struggling to attract guests and turn a profit.
Alex immediately sets to work assessing the hotel's strengths and weaknesses. She critiques the hotel's design, noting that while the art installations are eye-catching, they may not be to everyone's taste. She also takes note of the hotel's relatively small size, which limits the number of guests that can be accommodated. Additionally, Alex discovers that the hotel website is lacking in detail, which could be hampering its ability to attract customers.
Throughout the episode, Alex works closely with the hotel's owner, Justin, to address some of these issues. They brainstorm ways to make the hotel more appealing to a wider range of guests, such as adding more traditional hotel amenities and simplifying the decor. Alex also helps Justin to revamp the hotel website, providing tips on how to better showcase the hotel's unique character and amenities.
As the episode progresses, Alex and Justin face a number of challenges. They discover that the hotel's kitchen is in desperate need of an upgrade, and struggle to balance the cost of the renovations against the hotel's limited budget. Meanwhile, a sudden influx of guests during Pride Weekend puts the hotel's staff to the test. Alex offers guidance on how to handle the added stress and ensures that the guests have the best possible experience.
Finally, after several days of intense work, Alex presents Justin with a list of recommendations for improving the hotel's operations. She praises the hotel's creativity, while also encouraging Justin to focus on the basic elements of running a successful hotel, such as offering excellent customer service and providing guests with the amenities they need. While the road ahead may be challenging, both Alex and Justin agree that with a bit of hard work and perseverance, Artist Residence can become a profitable and well-loved destination for travelers.