Ep 2. Beech House
- 45 min
The Hotel Inspector is back for its third season with yet another episode filled with drama and action. This time, our expert hotel inspector Alex Polizzi travels to Beech House, a struggling hotel in Reading, to assess its current conditions and transform it into a profitable destination.
The episode starts by showcasing the hotel's beautiful surrounding area that attracts tourists and business travellers who seek relaxation in a peaceful environment. However, as soon as Alex enters the hotel, she notices several issues that need immediate attention. The reception area is cramped, the decor is outdated, and there are no other common areas for guests to relax or unwind. In short, Beech House is not meeting the modern traveler's requirements and is losing business to competitors in the area.
The hotel's owner, Justin, is eager to improve his business but is unaware of how to make the necessary changes. Hence, Alex takes on the task of revamping the hotel rooms, redoing the reception area, and advising Justin on how to increase Beech House's appeal.
Alex's first task is to tackle the hotel's rooms. She inspects each room, finding several issues such as old furnishings, lack of cleanliness, and poor maintenance. She advises the hotel owner to invest in new beds, linen, bathrooms, and bedroom furniture. With the help of a team, Alex sets to work on transforming the entire hotel rooms, creating comfortable, modern spaces that are sure to attract new customers.
Next, she moves on to the reception area, which is the main point of contact for all guests. The small, cramped space does not offer a welcoming atmosphere, and Alex immediately recognizes the need for a new design. She advises Justin to go for a more contemporary look, making the area brighter and more spacious, and to add a lounge area where guests can relax and socialize.
In addition to the renovations, Alex also provides Justin with valuable advice on business strategies to increase the hotel's revenue. She suggests that he adjust room rates according to the seasons, implement a breakfast menu, and increase their online presence by creating a website and incorporating social media platforms.
Throughout the episode, Alex's energy and enthusiasm are contagious, and her clear passion for hotels inspires and motivates Justin to make the necessary changes. With her expertise and eye for detail, Alex transforms Beech House into a modern, comfortable, and welcoming hotel that is sure to attract more customers.
The Hotel Inspector Season 3 Episode 2 is an excellent example of how a hotel can improve its fortunes by implementing small changes that have a significant impact. The episode showcases the importance of quality, comfort, and modernization in the hospitality industry, and how a little investment and hard work can go a long way in transforming a struggling hotel into a thriving business. Overall, The Hotel Inspector Season 3 Episode 2 serves as a valuable guide for hotel owners and managers looking to take their businesses to the next level.
