Watch Supporting Windows 7

2014
1 Season

Supporting Windows 7 from Wiley is an informative and engaging show aimed at IT professionals who need to support the Windows 7 operating system. Hosted by Ronnie Wong and Daniel Lowrie, the show covers a range of topics related to managing and troubleshooting Windows 7, with each episode focusing on a different aspect of the operating system.

Whether you're an IT support technician, network administrator, or system engineer, Supporting Windows 7 from Wiley has something for you. The show is designed to be accessible to both novice and experienced professionals, with clear explanations and practical advice that you can put into action immediately.

Episodes of Supporting Windows 7 from Wiley cover a wide range of topics, including Windows 7 deployment and installation, managing user accounts and security, configuring networking and remote access, troubleshooting common issues and errors, and optimizing performance and reliability.

The show is structured in a way that allows viewers to easily access the information they need. Each episode begins with an overview of the topic at hand, followed by a detailed explanation and examples of best practices. Viewers are encouraged to follow along on their own machines, with helpful tips and tricks provided throughout the episode.

Episodes of Supporting Windows 7 from Wiley are typically around 30 minutes in length, making them perfect for watching during a lunch break or in between tasks. The hosts are knowledgeable and engaging, making the content easy to understand and engaging to watch.

One of the great things about Supporting Windows 7 from Wiley is that it covers both the basics and more advanced topics, providing something for everyone. Whether you're just getting started with Windows 7 or have been working with it for years, you're sure to find something valuable in each episode.

Another strength of the show is its focus on practical, real-world scenarios. Rather than just focusing on theoretical concepts and best practices, the hosts provide examples of common problems and how to solve them. This approach makes the show highly relevant to anyone who works with Windows 7 on a daily basis.

Overall, Supporting Windows 7 from Wiley is a top-quality show that provides valuable information and practical advice to IT professionals who need to support the Windows 7 operating system. The engaging hosts and accessible format make it easy to watch and learn, while the comprehensive coverage ensures that viewers will come away with a deep understanding of the topic at hand. If you work with Windows 7, you owe it to yourself to check out this show.

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Seasons

28. Accessibility & Availability

January 1, 2014

In this episode Mike and Ronnie take a look at configuring accessibility and availability features in Windows 7. They show how to support such features such as Narrator, Magnifier and Sticky Keys. By exploring these features, a technician can troubleshoot accessibility options whether they should be enabled or not.

27. Hardware Related Issues

January 1, 2014

In this episode, Ronnie and Mike take a look at some of the hardware issues that end users often mention. They take a look at managing drivers. They also mention that memory issues can be problematic and talk about the memory diagnostic tool that can help identify a problem module and they take a look at disk management tools and the use of diskpart to help when adding additional drives for use.

26. User Accounts & Basic Security

January 1, 2014

Mike and Ronnie take a look at user logon issues and other issues that technicians need to be able to identify. They also talk about reducing these issues. Using the auditing features found in the event viewer helps to identify issues. Also they mention issues that may prevent users from running applications on the computer as how the Windows Firewall helps with basic security.

25. Software Failures

January 1, 2014

In this episode, Ronnie and Mike look at troubleshooting software failures. They discuss the Event Log system, and creating Event Log subscriptions. They look at options like repairing the installation, and reimaging the system. They also talk about running the application in a previous OS version.

24. Software Installation Failures

January 1, 2014

In this episode, Ronnie and Mike talk about software installation failures. They look at common problems, like rights needed to install software, and application requirements like external access. They also look at Applocker and Software Restriction Policies.

23. VPN Client Issues

January 1, 2014

In this episode, Ronnie and Mike discuss VPN protocols and issues related to them. They talk about IKEv2, SSTP, L2TP, and PPTP, and what some of the common problems associated with each protocol.

22. Name Resolution Issues

January 1, 2014

In this episode, Ronnie and Mike look at common DNS issues. They discuss DNS related ip configuration, APIPA addresses, and releasing and renewing DHCP leases. They also look at flushing the DNS cache, and using nslookup.

21. Network Connectivity Issues

January 1, 2014

In this episode, Ronnie and Mike look at troubleshooting network connectivity issues. They talk about determining the scope of the issue, and how that affects troubleshooting. They examine tools like ipconfig, ping, and netstat, and how to use them when troubleshooting.

20. Security Best Practices

January 1, 2014

In this episode, Ronnie and Mike talk about security best practices. They discuss the importance of updates, and what to do if an update fails. They also look at encryption options, like EFS and Bitlocker.

19. Malicious Software

January 1, 2014

In this episode, Ronnie and Mike look at ways to detect and prevent malicious software. They use tools like the services console, msconfig, and task manager to determine what is running on a machine. They also look at the settings available in UAC, and how to configure them using Group Policy.

18. Internet Explorer Security

January 1, 2014

In this episode, Ronnie and Mike look at security settings in Internet Explorer. They talk about protected mode, and how to prevent disabling it. They also show how to manage trusted sites and add-ons. They also show how to launch IE without add-ons and InPrivate Browsing.

17. Printer Access

January 1, 2014

In this episode, Ronnie and Mike look at installing and troubleshooting printers. They talk about installing local printers and network printers. They look at adding printer drivers.

15. Access Control

January 1, 2014

In this episode, Ronnie and Mike take an in depth look at access control. They look at NTFS permissions, both standard and special. Then they demonstrate how NTFS permissions are inherited, and how to change the way permissions are inherited.

14. Using Event Subscription

January 1, 2014

Windows 7 is one of the most commonly used desktop operating systems today. This series covers routine administrative tasks that any Desktop Support Technician or Help Desk Technician would be expected to handle on a regular basis.

13. Remote Assistance

January 1, 2014

12. Remote Desktop

January 1, 2014

11. Remote Administration

January 1, 2014

10. Reliability Monitor

January 1, 2014

9. Performance Monitor

January 1, 2014

8. Task Manager / Resource Monitor

January 1, 2014

7. Event Viewer

January 1, 2014

6. Domain Group Policy

January 1, 2014

5. Local Policy

January 1, 2014

4. Deployment Issues

January 1, 2014

In this episode, Daniel and Ronnie show you how to use Windows Deployment Services to create and deploy a Windows image over a network connection. They also identify some of the common issues you might encounter when employing this type of installation. Topics covered are taking a PC image, choosing and image, and PXE boot.

3. Image Creation Issues

January 1, 2014

In this episode, Daniel and Ronnie show you how to create a Windows 7 image for deployment to multiple computers and how to avoid some of the common issues you may encounter when performing that task. They show you how to boot into the Audit mode, how to create an answer file using the Windows Auto Installation Kit, and how to use Sysprep to take advantage of that answer file.

2. Basic Installation Issues

January 1, 2014

In this episode, Ronnie and Daniel describe some of the issues that may arise when doing a basic installation of Windows 7. Here they detail problems you may encounter regarding the boot media, the drive and/or device drivers, and the partitioning of the drive and what you can do to alleviate the trouble.