Ep 4. Muskoka

In season 2 episode 4 of Restaurants on the Edge, the team travels to Muskoka, Canada, to help a struggling restaurant. Muskoka is a popular vacation spot known for its stunning natural beauty, but the restaurant, called Riverwalk, isn't living up to the area's high standards. The owners, Heather and Ryan, are a young couple who poured their life savings into the business and are struggling to keep it afloat.

When the team arrives, they are struck by the restaurant's prime location right on the river, but they quickly see that the decor is outdated and doesn't reflect the area's natural beauty. The seating is cramped, there is no clear dividing line between the bar and the restaurant area, and the menu is all over the place. The team wastes no time in getting to work and starts by tackling the decor.

Designer Karin Bohn draws inspiration from the natural elements of the area and creates a warm, inviting ambiance. She removes several walls to open up the space and creates a separate bar area that is cozy and intimate. The new decor includes wooden beams, brick walls, and natural stone accents that bring the outdoors inside. The overall effect is warm and welcoming, reminding diners of the beauty of the surrounding countryside while providing a comfortable place to gather and enjoy a meal.

Chef Dennis the Prescott takes on the menu, which he describes as "confused." He simplifies the offerings, focusing on fresh, local ingredients and dishes that highlight the area's culinary traditions. He creates a new menu that includes dishes like a wild mushroom risotto, grilled flatbreads, and locally-sourced charcuterie.

The team recognizes that Muskoka is a summer destination, and they need to make sure the restaurant can thrive during the off-season as well. To that end, they create a private dining area that can be used for special events, such as weddings and corporate retreats. They also install a large outdoor fireplace that can be enjoyed by diners even on the colder nights.

Throughout the episode, the team works closely with Heather and Ryan, coaching them on the importance of customer service and the need to create a positive atmosphere in the restaurant. Heather admits that she has been closed off to customers in the past, and the team helps her to see the importance of connecting with diners and making them feel welcome.

In the end, the team is delighted with the results of their efforts. Riverwalk has been transformed into a warm, inviting space that reflects the natural beauty of the Muskoka region. The new menu is well-received, and the private dining room and outdoor fireplace provide added value for diners. Heather and Ryan are thrilled, and they are now equipped with the skills and knowledge to continue building a successful business.

Restaurants on the Edge season 2 episode 4 is a heartwarming and inspiring episode that showcases the expertise of the show's team and the transformative power of good design and customer service. It's a must-watch for anyone interested in the hospitality industry, or anyone who loves to see an underdog restaurant succeed.