Ep 11. Monkey Business

In season 7 episode 11 of Restaurant: Impossible, entitled Monkey Business, host Robert Irvine visits a struggling restaurant located in Summerville, South Carolina. The restaurant, Monkey Business, is owned by a husband-and-wife team, Chris and Dana, who have poured their heart and soul into the business but are barely breaking even.

Upon arrival, Irvine discovers that the restaurant's decor is outdated and unappealing, with faded paint on the walls and old, mismatched tables and chairs. The kitchen is also in need of an overhaul, with outdated equipment and a poorly designed layout that makes it difficult for the kitchen staff to work efficiently.

In addition to the physical issues with the restaurant, Irvine quickly realizes that there are deeper problems at play. Chris and Dana are not communicating effectively with each other, which is causing tension and misunderstandings. The staff is also unhappy and disengaged, with some employees openly expressing their desire to leave the restaurant.

To help turn the restaurant around, Irvine begins by tackling the physical renovations. He brings in a team of designers and contractors to repaint the walls and update the decor, giving the restaurant a fresh, modern look. He also replaces old equipment with new, state-of-the-art appliances and reorganizes the kitchen layout to make it more efficient.

At the same time, Irvine works with Chris and Dana to improve their communication and relationship. He helps them understand each other's perspectives and teaches them how to communicate in a way that is productive and positive. He also offers them business advice and helps them restructure their menu to appeal to a wider audience.

In addition, Irvine works with the staff to boost their morale and engagement. He encourages them to take pride in their work and shows them how to provide exceptional customer service. He also helps them see the importance of working together as a team.

Throughout the episode, viewers see the challenges that Irvine and his team face as they work to turn Monkey Business around. There are disagreements, setbacks, and even moments of frustration and anger. However, in the end, Irvine and his team are able to successfully transform the restaurant.

At the final reveal, Chris and Dana are overjoyed with the changes that have been made. The updated decor is fresh and inviting, and the new menu has already begun to attract more customers. The staff is happier and more engaged, and morale has greatly improved.

Overall, season 7 episode 11 of Restaurant: Impossible, Monkey Business, is a compelling story of resilience and transformation. Viewers will be inspired by the dedication of Chris and Dana, and impressed by the skill and expertise of Irvine and his team.