Watch On the Fly

On the Fly is a television show that aired on TLC in 2012. The show follows the daily operations of Southwest Airlines, one of the largest low-cost carriers in the United States. The series provides viewers an exclusive behind-the-scenes look at the fast-paced and high-stress environment of the airline industry.

Each episode of On the Fly takes viewers inside various aspects of Southwest Airlines operations, including ticketing, baggage handling, and aircraft maintenance. The series also focuses on the airline's employees, showcasing their roles and responsibilities and highlighting their dedication to providing excellent customer service.

One of the unique aspects of On the Fly is its use of multiple cameras located throughout the Southwest Airlines system. These cameras capture the action in real-time, providing viewers with a bird's eye view of the airline's inner workings. The show also features interviews with various Southwest Airlines employees, including pilots, flight attendants, and ground crew members, giving viewers an opportunity to get to know the people behind the scenes.

In addition to showcasing Southwest Airlines operations, On the Fly also highlights the airline's unique corporate culture. Southwest Airlines is known for its quirky personality and fun-loving approach to business. The show features several examples of this, including interviews with employees who perform in-flight musical numbers and footage of the airline's signature heart-shaped logo painted on planes.

Throughout the series, viewers are given an up-close look at some of the most critical operations involved in running an airline. For example, one episode focuses on the importance of aircraft maintenance and the process of inspecting planes for safety. The episode includes interviews with mechanics and technicians, showcasing the sheer amount of work that goes into ensuring every aircraft is ready to fly.

Another episode focuses on the airline's baggage handling system. The episode highlights the importance of proper luggage placement and the technology used to track bags through the entire journey. Viewers are given an inside look at Southwest Airlines' state-of-the-art baggage handling facilities and are shown the measures the airline takes to ensure bags get to their final destination safely and efficiently.

On the Fly also features several episodes that highlight the challenges of running an airline. For example, one episode focuses on the process of dealing with a snowstorm, showcasing the work of the airline's operations team as they manage flight cancellations and rebookings. Another episode showcases Southwest Airlines' response to Hurricane Irene, which disrupted air travel along the East Coast in August 2011.

Throughout the series, viewers are also given an inside look at the airline's corporate culture and unique approach to doing business. For example, one episode highlights the airline's customer service philosophy, which emphasizes going above and beyond to make sure customers are happy. The episode shows examples of Southwest Airlines employees going out of their way to make sure passengers have a pleasant experience, including a flight attendant who performs a magic show for passengers.

Overall, On the Fly provides viewers with a fascinating look at the inner workings of one of the nation's largest airlines. The series showcases the hard work and dedication of Southwest Airlines employees while also highlighting the unique personality of the airline. Whether you're a frequent flyer or simply curious about the airline industry, On the Fly offers an insightful and entertaining look at one of the most essential aspects of modern travel.

On the Fly is a series that ran for 1 seasons (13 episodes) between May 24, 2012 and on TLC