Ep 7. Hannah and Mason's
- TV-14
- November 6, 2008
- 43 min
-
6.6 (195)
In Kitchen Nightmares season 2 episode 7, Chef Gordon Ramsay travels to Cranbury, New Jersey to help a family-run restaurant named Hannah and Mason's. The restaurant, which has been open for only six months, is struggling to attract customers and is on the brink of closure.
Upon entering the restaurant, Chef Ramsay notices the lack of ambiance and decor, as well as the outdated menu. He meets with the owners, husband and wife team Hannah and Mason, who are struggling to keep their business afloat. Hannah, who manages the front of house, is overwhelmed by the stress of running a restaurant, while Mason, who is the main chef, is lacking passion and creativity in his cooking.
Chef Ramsay sits down to try some of the dishes on the menu, and he is immediately disappointed. The appetizers are bland and uninspired, and the main courses are overcooked and lacking in flavor. Ramsay also notices the lack of cleanliness in the kitchen and the poor organization of the ingredients.
The next day, Ramsay observes the restaurant during a lunch service and witnesses the lack of communication between the kitchen and the front of house. The food is taking too long to come out, and there are long gaps between courses, which frustrates the few customers who have come in to eat.
Chef Ramsay begins his overhaul of the restaurant by revamping the menu. He works with Mason to develop new dishes that are more modern and flavorful, while also ensuring they are cost-effective. Ramsay also renovates the restaurant by giving it a new coat of paint and adding some decorative touches to create a more welcoming environment.
To improve communication between the kitchen and front of house, Ramsay holds a staff meeting and advises the employees on how to work better as a team. He also institutes a new ordering system to improve efficiency and reduce wait times for customers.
During a dinner service, Chef Ramsay notices a huge improvement in the quality of the food and the speed of the service. The customers are impressed with the new menu and the ambiance of the restaurant. Hannah and Mason are delighted with the changes that Ramsay has made and are confident that they can turn their struggling business around.
In the end, Chef Ramsay leaves Hannah and Mason's with a renewed sense of hope for their restaurant's future. By implementing new systems and menus, and by improving communication between the kitchen and front of house, Ramsay has given the restaurant a fresh start. Whether or not this fresh start translates into success in the long-term remains to be seen, but for now, Hannah and Mason's is on the right track.