Ep 8. Landoll's Mohican Castle
- TV14
- July 26, 2016
- 44 min
-
7.1 (71)
In the eighth episode of season 3 of Hotel Hell, host Gordon Ramsay visits Landoll's Mohican Castle in Loudonville, Ohio, a medieval-themed hotel and wedding venue set in the woods. Owner Marti Landoll has invested millions in the property over the past 15 years, but despite its unique appearance, the castle has been struggling to make a profit. Ramsay arrives to see what changes can be made to help the business thrive.
Upon arrival, he is immediately struck by the impressive exterior of the castle, but when he enters, he is taken aback by the dusty decor and lack of attention to detail. After a quick tour, Ramsay sits down with Marti and learns about the history and conception of the castle. He also discovers that Marti is highly protective of her staff and operations, which may be contributing to some of the issues the hotel is facing.
Ramsay observes the first dinner service and is appalled by the quality of the food and service. The kitchen is poorly organized, the ingredients are not fresh, and the chefs lack basic culinary knowledge. The waitstaff also struggles to keep up with the workload and provide adequate service to the guests.
The following day, Ramsay meets with the staff to express his disappointment in their efforts. He also provides them with a hands-on training session to help improve their skills, and takes them to a local farm to source fresh ingredients for the menu.
In addition to the culinary issues, Ramsay discovers that the hotel's wedding coordinator is inexperienced and disorganized, causing chaos for both the staff and the couples tying the knot. Ramsay steps in to help the coordinator get organized and provide better service to the guests.
As the week progresses, Ramsay tackles other issues within the hotel, including the lack of cleanliness in the rooms, poor communication between staff members, and the absence of a strong managerial presence. He encourages Marti to delegate more responsibilities and trust her staff to do their jobs effectively.
Throughout the episode, Ramsay continues to push Marti and her team to improve their operations and make necessary changes to turn the business around. In the end, he presents the revamped hotel and wedding venue to a group of local residents and past guests, and everyone is impressed with the improvements that have been made.
Overall, Hotel Hell season 3 episode 8 is a dramatic and entertaining look at the struggles of a unique hotel and how Gordon Ramsay works with the staff to overcome the challenges and create a successful business.