Ep 7. Beachfront Inn & Inlet

In Hotel Hell season 3 episode 7, viewers are taken to a luxurious beach resort known as the Beachfront Inn & Inlet. The owners, Jeff and Rhonda, had invested a significant amount of money in this inn with the hope of attracting visitors to their beachfront location. However, the inn is struggling to maintain high occupancy rates, and the owners are finding it hard to generate revenue from their business.

Upon Gordon Ramsay's arrival, he notices that the inn is outdated, unkempt, and is in dire need of a makeover. The beach inn's lobby has an unpleasant odor, the carpets are filthy, and the furniture is worn out. The owners reveal to Gordon that they are struggling to generate revenue, and they hardly receive any bookings during the summer, which is the prime time.

Gordon Ramsay spends time getting familiar with the staff to gauge their roles in the hotel's operations. He finds that the staff, including the receptionist, the housekeepers, and the wait staff, have never received any formal training. The staff lacks basic hospitality skills, making it difficult for them to interact with guests.

Following a night's stay in the hotel's room, Gordon discovers a major issue. The rooms are unhygienic; the bed sheets have stains, and the bathrooms are moldy and dirty. According to Gordon's investigation, the last time the rooms received a thorough deep clean was ten years ago.

As the episode progresses, Gordon spends time learning the local history and gathers information about the hotel's surrounding areas. He realizes that the town of Southbridge is a vibrant hipster town and its markets attract many visitors during the summer. He also finds out that there are no beach resorts in the area.

With this information, Gordon came with a plan to revitalize the Beachfront Inn & Inlet. He proposes renovating the hotel's room completely, giving them a modern yet homely feel. He designs a new logo, comes up with a new menu, and upgrades the restaurant's kitchen equipment. Additionally, Gordon Ramsay brings in hospitality professionals to train the staff and teach them how to offer top-notch services to guests.

Throughout the episode, viewers witness the transformation of an old and run-down beach resort into a vibrant and inviting hotel. The guests' positive feedback, after the renovation, is a testament to how much the hotel had changed. The hotel's occupancy rates increase significantly, and the owners are pleased with the revenue generated by the hotel.

In conclusion, Hotel Hell season 3 episode 7, titled Beachfront Inn & Inlet, is an episode that showcases how a hotel's makeover can attract more customers and generate more revenue. The episode highlights the importance of cleanliness, proper maintenance, and professional training in hotels. The Beachfront Inn & Inlet hotel's transformation is a success story, and it's a must-watch for anyone who loves hotel renovation shows.