Ep 1. Meson De Mesilla
- TV14
- July 21, 2014
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6.6 (121)
In Hotel Hell season 2 episode 1, Gordon Ramsay travels to Mesilla, New Mexico, to visit the Meson De Mesilla hotel. The hotel is owned by Dave and Dede Hicks, who bought the property without any prior experience in the hospitality industry.
Upon arrival, Ramsay is immediately put off by the hotel's garish decor and lack of cleanliness. He is shocked to find mold in the rooms, outdated furniture, and unhygienic practices in the kitchen. The hotel's pool is also filthy and overrun with bugs.
Ramsay sits down with the owners and their staff to discuss the problems at the hotel. He quickly realizes that Dave and Dede are out of their depth and lack the necessary management skills to run a successful business. They are also resistant to change and unwilling to take Ramsay's advice.
Over the course of the episode, Ramsay works with the staff to clean up the hotel and improve the quality of the food. He also attempts to persuade Dave and Dede to make changes to the hotel's decor and management structure.
Despite Ramsay's efforts, the owners prove to be difficult to work with. They are resistant to change and often argue with Ramsay about his recommendations. In one memorable scene, Ramsay confronts Dave and Dede about their stubbornness and challenges them to take ownership of their mistakes.
In the end, Ramsay is able to help the hotel improve, but it's clear that the owners still have a long way to go. The episode ends with Ramsay expressing his frustration with the owners' lack of progress, but also expressing hope that they will eventually learn to run the hotel more effectively.
Overall, Hotel Hell season 2 episode 1 is an entertaining and informative look at the challenges faced by small hotel owners. Ramsay's no-nonsense approach and expertise in the hospitality industry make for compelling television, and the episode offers valuable insights into what it takes to run a successful hotel.