Ep 28. Rickety Rockin' Rhonda's

In Bar Rescue season 5 episode 28, entitled "Rickety Rockin' Rhonda's," Jon Taffer travels to a small town in Oklahoma to help a bar owner named Rhonda and her struggling establishment. Rickety Rockin' Rhonda's is a dive bar known for its unique karaoke stage, but Rhonda's lack of experience has led to poor management decisions, a lack of cleanliness, and a disorganized staff.

Upon his arrival, Taffer discovers a filthy bar with outdated equipment and inventory, a barely functioning kitchen, and unhappy customers. The staff, including Rhonda's son as the bar manager, is untrained and unreliable. Taffer quickly learns that Rhonda is too lenient with her staff and does not hold them accountable for their actions, which has contributed to the bar's decline.

To start the rescue process, Taffer gathers his team, including Alex, Mia, and Chef Ryan, to revamp the bar's menu and train the staff on how to properly prepare and serve food and drinks. He also challenges them to improve the bar's cleanliness and organization to make it a safe and welcoming environment for customers.

During the stress test, Taffer observes the staff's struggles with executing the new menu and the chaotic atmosphere in the bar. The customers complain about the long wait times and the poor quality of the food, and the staff seems overwhelmed and uncoordinated. Taffer intervenes and offers guidance on how to handle the situation, but the staff continues to struggle to keep up with the demand.

After the stress test, Taffer confronts Rhonda about her lack of leadership and her reluctance to hold her staff accountable. He urges her to take charge of the situation and to make tough decisions that will benefit her business. With Taffer's guidance, Rhonda finally steps up and makes the necessary changes to improve the bar's operations and customer service.

Taffer brings in a local musician to help redesign the karaoke stage and to give the bar a fresh look. He also hires a new chef and a bartender to replace the previous staff members who were not up to par. The new staff undergoes rigorous training and learn how to deliver a better customer experience.

In the end, Taffer reveals the transformation of Rickety Rockin' Rhonda's to a packed house of excited customers. The bar now boasts a clean and organized environment, a revamped menu with fresh ingredients, and a staff that is trained and focused on providing top-notch service. Rhonda is left in tears as she thanks Taffer for his guidance and support in turning her struggling business into a success.