Ep 12. Crayons & Anger Lines

Bar Rescue season 5 episode 12, titled "Crayons & Anger Lines," follows host Jon Taffer as he travels to Fort Worth, Texas to help out a struggling bar named The Recovery Room. The bar owners, Doug and Tami, have invested their life savings into the business and are now on the verge of losing everything.

The Recovery Room was once a popular local hangout, but has now lost its charm and appeal due to Tami's unprofessional behavior and poor management skills. The staff is often seen arguing with each other and neglecting their duties, leading to a decline in the quality of service and a decrease in customer satisfaction.

Jon quickly assesses the situation and identifies the root cause of the problem: Tami's inability to handle stress and the staff's lack of motivation. To help the bar bounce back, Jon starts by replacing the old and dirty furniture with new and modern pieces, giving the bar a fresh and inviting look.

Next, Jon brings in his team of experts to train the staff on proper customer service, bartending skills, and overall professionalism. One of the major tasks at hand is to get Tami to learn how to manage her emotions and become an effective leader. Jon introduces her to a stress box, which helps her release her anger and frustration in a more productive way.

The stress box technique proves to be highly effective, as Tami begins to showcase a more positive and confident attitude, leading to a better work environment for the staff. In addition to this, Jon also works on revamping the menu and changing the bar's name to The Recovery Lounge, to reflect a more upscale and sophisticated vibe.

The bar transformation is met with positive feedback from the staff and customers alike, with a significant increase in revenue and overall customer satisfaction. Jon's rescue mission for The Recovery Lounge is a success, and Doug and Tami are now able to see a brighter future for their business.

Overall, "Crayons & Anger Lines" is a heartwarming episode that highlights the importance of effective communication, leadership, and professionalism in a business. Jon's expert advice and guidance prove to be crucial in helping The Recovery Lounge get back on its feet, and serves as a lesson to anyone struggling with managing their own business.