Ep 7. In a Pinch

In this episode of Bar Rescue, Jon Taffer visits a failing bar in Harrisburg, Pennsylvania called "The Pinch". The Pinch is run by a couple, Heather and Jordan, who have fallen on hard times due to their inexperience and poor management skills. The bar is in a run-down area, which has contributed to their inability to attract patrons. Jon Taffer arrives at the bar and quickly identifies some of the problems with the establishment.

The first issue that Jon notices is the lack of cleanliness in the kitchen and behind the bar. The floors are dirty, there are dishes piled up, and the cooks are using dirty towels to clean their hands. Jon is appalled by the lack of hygiene standards, and immediately orders a deep clean of the entire bar. This sets the stage for a complete overhaul of the bar's operations.

Another issue that Jon identifies right away is the poor quality of the drinks being served at the bar. The bartenders are using cheap, low-quality liquor, which is causing the drinks to taste terrible. Jon decides to bring in a mixologist to teach the bartenders how to make high-quality drinks that will keep customers coming back. The mixologist introduces the bartenders to new recipes and techniques, and also teaches them how to properly measure and pour drinks.

In addition to the cleanliness and drink quality issues, Jon also identifies problems with the bar's layout and decor. The Pinch is a large space, but it is not being used to its full potential. Jon decides to reconfigure the bar's layout to create a more welcoming atmosphere. He also orders new furniture and decor items to give the bar a more modern and upscale look.

Throughout the episode, Jon works closely with Heather and Jordan to help them improve their management skills. He teaches them the importance of setting goals, tracking performance, and making data-driven decisions. He also encourages them to communicate more effectively with their staff and customers.

After a whirlwind few days of renovations and training, Jon reveals the new and improved Pinch to Heather, Jordan, and a group of excited local patrons. The bar has been completely transformed - it's clean, modern, and welcoming. The drinks are high-quality and well-made, and the staff has been retrained to provide excellent customer service. Heather and Jordan are thrilled with the changes, and Jon is confident that the bar will be successful moving forward.

In the end, the episode serves as a reminder of the importance of good management and attention to detail in the restaurant and bar industry. Despite the challenges facing the Pinch, Jon and his team were able to turn the bar around by focusing on the basics of cleanliness, quality, and customer service.