Watch Apple Certified Support Professional 10.11

In this episode, Don continues discussing the boot process for OS X. He explains each step and highlights some of the problems that can arise as the boot process continues. He demonstrates the Safe Mode, Safe Boot, Single User Mode, Verbose Mode trouble shooting tools.

In this episode, Don walks the viewers through configuring printers on a Mac. He demonstrates using local and network enabled printers. He wraps up the show demonstrating trouble shooting procedures.

In this episode, Don describes the various peripheral devices supported by OS X 10.11 El Capitan. He shows how to determine what devices are connected, and how to verify hardware and software functionality. He also demonstrates how OS X uses system integrity protection to ensure unsigned drivers are not installed.

In this episode, Don continues covering shared resources in OS X. He demonstrates using Apple Remote Desktop to remotely manage and update OS X client on the network. He also shows how ARD can be used to replace screen sharing for centralized management. Finally, he describes troubleshooting shared resources.

In this episode, Don demonstrates using the iCloud services in OS X. He starts the show with basic configuration and authentication. He then moves on to cover Back to My Mac and the iCloud KeyChain, spending extra time to explain the security concerns with each.

In this episode, Daniel and Don demonstrate and explain networking concepts and practices in El Capitan. They begin by laying out the foundation knowledge of how networking works. They detail the language or "Protocols" that network devices speak which is typically TCP/IP and the addressing schemes that are utilized by IP version 4(IPv4) and IPv6. Also the physical components of a network.

In this episode, Daniel and Don finish their exposition on Application Support in Mac OS 10.11 and here they begin with looking at the Mac OS itself. They talk about the benefits of El Capitan when working with Apps. They also talk more about Application Sandboxing. Finally, they go over monitoring by discussing the Activity Monitor, System Information, and Diagnostic Reporting.

In this episode, Daniel and Don explore the topic of application data in Mac OS 10.11. They begin by showing you where application preferences are stored, which are saved as .plist files. They also show you how to protect files by locking them. Finally, they show you how Mac OS X knows what program to use to open the different file types.

In this episode, Daniel and Don show you how to install applications on a Mac OS 10.11 system through the App Store or Side-Loading. They explain the pros and cons of installing apps through both methods and explain the steps you'll encounter in the process. They also show you how to enable or disable dashboard widgets.

In this episode, Daniel and Don show you how to backup your data using the Mac OS 10.11 utility, Time Machine. Here they show you how to setup Time Machine on an external hard drive and walk you through it's use.

In this episode, Daniel and Don show you how to utilize the built-in file archiving and disk imaging systems. These systems will allow you to bundle files together into one file, as well as provide options like compression, encryption, and compatibility with other systems.

In this episode, Daniel and Don explore the magical world of managing files in Mac OS 10.11. They begin the journey by discussing Aliases and Links. Both are magical ways to access a file or folder from a different location; each having its pros and cons. They also look at application files called Bundles and system packages.

In this episode, Daniel and Don explain file permissions in concept and practice in Mac OS 10.11. They start by explaining the types of objects that will be affected by permissions, specifically being the User/Owner, Groups, and Other users. Then they look at what permissions can be set and define them. All this is shown in both the Graphical Interface and the Command Line.

In this episode Wes and Don demonstrate encrypting disks using FileVault v2. They also explain how to upgrade from the original FileVault. They end the episode by discussing how to securely erase files from the hard drive.

In this episode Wes and Don introduce us to the ways Mac OS handles disks and their associated data. They detail the various file systems supported by El Capitan and demonstrating how to prepare adrive for use and walks us through some troubleshooting procedure should the need arise.

In this episode Wes and Don introduce us to the ways Mac OS handles disks and their associated data. They discuss the types of media options when supporting OS X including internal and external as well as removable media types.

In this episode Wes and Don tackle additional security options available for user accounts under Mac OS X El Capitan. They cover firmware passwords, iCloud accounts, secure password storage, using keychain, and FileVault drive encryption.

In this episode Wes and Don highlight the differences between using a Mac with a single user account, versus sharing a system with multiple users. They demonstrate how to quickly move between users with Fast User Switching and ends the show discussion some of the security concerns that come along with sharing your machine.

In this episode Wes and Don continue their discussion on how user accounts function in Mac OS X. They take a look at a user's home folder including the content such as Desktop, Documents, Downloads, Library and more. They will demonstrate how to delete a user account as well as restoring a deleted user account.

In this episode Wes and Don continue their discussion on the configuration items that most users will take immediately after installing Mac OS X. They demonstrate using the Setup Assistant to easily configure the intial settings needed to get started with Mac OS X. They will look configuration profiles and managing updates through the App Store.

In this episode Wes and Don take a look at what to do when your Mac doesn't "just work." They demonstrate how to use the built-in recovery partition found on most Macs, as well as some alternatives for Macs not featuring a recovery partition.

In this episode Wes and Don walk through installing OS X El Capitan on a machine. They also discuss various disk partitioning options to support data separation and boot camp.

In this episode Wes and Don cover the steps a user should take prior to installing OS X El Capitan on their system. They cover downloading the El Capitan installer, creating a USB install-able media, and other required steps.

In this episode Don walks us through the Apple Certified Support Professional certification. He takes a look at the topics covered, as well as basic information on how to take the exam.